The Creative Equation

#4: Exceed Customer Expectation

Brandan Ritchey Creative Season 1 Episode 4

Exceed customer expectation so that your customers become extremely brand loyal. Customer retention is important. But more than simply keeping existing customers, we need to be nurturing our past customers and, more importantly, building a tribe of raving fans for our businesses. In today’s episode of The Creative Equation Podcast, we discuss practical tips, tricks, and strategies for any business or organization to exceed customer expectation and organically build a tribe of raving fans.